For travel professionals
Dubai apartments, villas
and residences
One request. Several options. A local team in Dubai that handles the booking and stays responsible until your guest checks out.
01
The problem
we solve
A client wants Dubai. Not a standard room — a two-bedroom on the Palm for a family of five, a villa with a pool for a group, a residence for a month. The booking platforms show retail prices with nothing left for you, and the wholesale systems your agency already uses barely carry this kind of property at all.
So the request turns into an afternoon of writing to operators you have never worked with, in a city you cannot check, with no one to call if something goes wrong on arrival.
Send it to us instead. We are in Dubai, we hold the licence, and we work with the properties directly.
02
Who we
work with
Travel agencies
Independent and mid-size agencies whose clients ask for Dubai and expect something better than a hotel room.
Tour operators
Operators who need accommodation outside their existing contracted base, for requests that fall through the standard system.
Luxury & concierge
Concierge desks and premium agencies placing high-value clients where the property itself is the point.
Corporate travel
Corporate desks and relocation teams arranging longer stays where an apartment beats a hotel on both comfort and cost.
03
What we
source
- Apartments — studios to four bedrooms, across Palm Jumeirah, Dubai Marina, Downtown, Business Bay, JBR and Bluewaters.
- Villas — for families and groups, with private pools and beach access where the location allows.
- Premium residences — branded and serviced residences for clients who care which building they wake up in.
- Long stays — from two weeks to several months, where nightly rates drop sharply and a hotel stops making sense.
- Group and multi-unit bookings — several units in one building, held and confirmed together.
Our own managed portfolio is in Business Bay, Palm Jumeirah and Dubai Marina. Beyond that we source from a working network of Dubai operators and owners, and everything we quote is checked before it reaches you.
04
How it
works
- You send one request Dates, guests, area, budget. Two lines are enough — the form below takes thirty seconds and everything except the essentials is optional.
- We acknowledge it with a request number Every request gets an ID. You quote it, we quote it, nothing gets lost in a thread.
- We source Our own units first, then our operator network, then the wider market if the request needs it.
- You get three to five options Photos, exact property, dates, net price, deposit and cancellation terms. Clean enough to forward to your client as it is.
- You confirm, we book We contract the property and handle payment. You deal with one counterparty and one invoice, not five operators.
- We stay on the ground Check-in, keys, questions during the stay, anything that goes wrong. We are in Dubai and we are the ones who answer.
05
Commercial
terms
| Pricing | You receive a B2B net rate. What you charge your client is your decision and your margin — we do not sell to your client and we do not publish your price. |
|---|---|
| Currency | Quoted and settled in AED. Other currencies on request. |
| Payment | Bank transfer or card. Prepayment on confirmation for new partners; terms are reviewed once we have a booking history together. |
| Cancellation | Stated per option, before you confirm. Terms follow the underlying property — we do not quote a policy we cannot honour. |
| Your client | Stays yours. We do not contact them for anything beyond the stay itself, and we do not market to them afterwards. |
| Contract | No agreement needed to send a request. Partner terms are signed when we start booking regularly. |
Volume terms are available once there is volume. We would rather earn them with you than promise them upfront.
06
Why
Diamond Line
Licensed in Dubai
Diamond Line Vacation Homes Rental L.L.C., licence 1504371, Dubai Department of Economy and Tourism. A real company you can check.
We operate, not just resell
We manage our own portfolio and run guest operations daily. We know what a property is actually like, not what its listing claims.
One counterparty
One contact, one confirmation, one invoice — instead of five operators in a city you cannot visit before the guest arrives.
Russian and English
Work with us in either. Your client is met in Dubai by someone who speaks their language.
07
Questions
We already work with a DMC. Why add another supplier?
Most DMCs are built around hotels, tours and transfers. We are built around apartments, villas and residences — the requests your DMC usually comes back empty on. Send us one of those and compare.
How fast do you answer?
We acknowledge every request with a number as soon as it arrives, and we come back with options the same working day for standard requests. If a request is urgent, say so — we will tell you honestly whether we can meet the deadline rather than let it run.
Can we see your inventory?
There is no catalogue to browse, deliberately. Availability in Dubai changes daily and a static list would be wrong by the time you read it. Send a request and you get what is genuinely available for those dates, checked before we send it.
What does it cost us to try?
Nothing. No agreement, no registration, no minimum. Send one live request and judge us on the answer.
Who is responsible for the guest?
Once a booking is confirmed, we are — for the property, the check-in and anything that happens during the stay. Your relationship with your client stays yours; the operational risk in Dubai becomes ours.
What if the property falls through?
We replace it with an equivalent or better property at no additional cost to you, and we tell you the moment we know rather than the day before arrival. This is written into our partner terms.
How do payments work?
We invoice your agency in AED and you pay by bank transfer or card. We never ask your client for card details, and we do not collect payment from them directly unless you specifically ask us to.
Do you offer credit terms?
Not at the start. New partners prepay on confirmation. Once we have a booking history together, payment terms are open to discussion — and we will say yes or no plainly rather than leave it vague.
08
Send us
a request
Send any live Dubai request you are working on right now — even one you have already quoted elsewhere. It is the fastest way to see what we are worth.
09
Become
a partner
If you would rather set the relationship up first, tell us about your agency and we will come back with partner terms. You do not need to do this to send a request — the request is the faster route.