Every booking
A calendar for each apartment, coloured by channel: Airbnb, Booking.com, direct guests and your own stays. Occupancy and the next arrival at a glance.
Holiday home management · Dubai
We run your apartment as a holiday home and show you every dirham. Your statement is in your app on the 5th, we pay you on the 10th, and your first month is commission-free.
Written, within 24 hours. Or ask for a free review of your current statements.
Next owner payout: the 10th
The Diamond Line Owners app · illustrative sample
The terms
Payout day, every month
We pay you on the 10th, automatically. In AED, or in USD or EUR on request.
Notice to leave
Leave whenever you like with 30 days' notice and no penalty. There is no minimum term.
Without our fee
Your first month is commission-free. Still with us in month 13? We refund one more month's fee.
Written income estimate
An estimate for your apartment in writing, with the assumptions behind it, within a day.
How a month runs
During the month we price each night by season, events and demand, host your guests and clean after each check-out.
Your statement is in the app: each booking, each platform fee, our fee and every expense with its receipt.
We pay the balance to your account. No request needed, and you can ask about any line before then.
Payout day, notice and the offer are clauses in our management agreement. Setup is AED 0. Linen, laundry, professional photography and insurance are at our cost.
Compare
What Dubai operators commonly publish, and what our agreement says.
| Term | Common in Dubai | Diamond Line |
|---|---|---|
| Payout | Monthly; most operators do not publish a date | On the 10th, every month |
| Leaving | From 30 days to 3 months' notice; some offers require a 12-month term | 30 days' notice, no penalty, including during the new-owner offer |
| Linen and insurance | Varies: at some operators the owner pays for insurance or linen | Linen, laundry, photography and insurance at our cost |
| New-owner offer | Offers exist; some are tied to a 12-month contract | First month commission-free, one month's fee refunded in month 13, no lock-in |
| Reporting | Owner portal or monthly report | Each booking, fee and receipt in the app, a market comparison in each statement |
The owner app
Every owner gets the Diamond Line Owners app for iPhone and a web portal when they sign. Everything we do in your apartment, and everything it earns, is there.
A calendar for each apartment, coloured by channel: Airbnb, Booking.com, direct guests and your own stays. Occupancy and the next arrival at a glance.
Your monthly statement, line by line:
Agreements signed in the app. A work log with photos after cleaning, inspections and repairs. Any change to your bank details is confirmed to you by email.
Illustrative sample account
The app comes with your management agreement. Want to see it before you decide? We will walk you through a sample account.
Ask for a walkthroughSwitching operators
If your operator is closing, or you are tired of late payouts and statements you cannot follow, we move your apartment across. Your new DET permit, new photos and new listings are on us.
We read your current contract and check your building before you give notice to anyone.
Your notice letter, the Property Management Letter and the DET holiday home permit in our name.
Keys, access cards, an inventory check and photos of the apartment's condition on the day.
New listings and your first guests, with the owner app from day one.
We set your handover date around the bookings your current operator has already taken.
Free statement review
Send us your last three statements from your current operator. We go through them line by line and show you what you were paid, what was deducted, and what the same months would have cost you under our terms.
Request my free reviewYou can black out your name and bank details.
New keys
Just received your keys? With the furnishing suppliers we work with, we furnish the apartment to holiday home standard, photograph it and list it. Furnishing packages come with our management agreement.
Everything a holiday home needs for the DET permit and its first guests.
Price after a free inspection
Everything in Ready, styled as a set for the listing photos.
Price after a free inspection
A plan built around your apartment and budget, for larger homes and premium buildings.
Price after a free inspection
Every package includes a free inspection of the new apartment, professional photography and the first clean.
Get a furnishing plan with my estimateFull management
Questions
One management fee, calculated on what guests pay after the booking platforms' commissions. We confirm the rate for your apartment in your written estimate. VAT applies to our fee only. Setup is free, and your first month is commission-free.
Our fee, and the running costs of your apartment. Linen, laundry, photography and insurance are at our cost; as is usual in Dubai, cleaning after each stay is charged to the guest with the booking. You pay for utilities, repairs, replacing furniture or appliances and the DET permit, each shown in your statement with its receipt.
Your statement is in the app on the 5th and we pay you on the 10th, without a request. Payouts are in AED, or in USD or EUR on request, to an account in the UAE or abroad.
Yes. Give 30 days' notice and leave without a penalty. For bookings already confirmed for dates after you leave, they are completed on the same terms, or handled as you decide with us. Either way, there is no penalty for you.
Nothing. Your new DET permit, photography and new listings are on us, and we check your current contract with you before you give notice.
Not above AED 1,000 per item. Anything more waits for your approval by email, with a photo and a quote, unless the work is urgent to protect the apartment or guests.
We check the apartment after each check-out and log it with photos. Damage is claimed from the guest's deposit and the booking platform, and what we recover goes into the repair. Normal wear and tear is not a guest claim.
Yes, up to 30 nights a year, with 30 days' notice, on dates that are not already booked.
We don't publish a catalogue of the homes we run. Guests find them on the platforms they already use. Ask us, and we will show you examples similar to yours.
Your first month is commission-free, and in month 13 we refund one month's fee, as set out in the agreement. There is no lock-in attached to the offer.
No. You sign the agreement in the app, follow every booking from anywhere, and receive payouts to the account of your choice.
Yes. Ask for a copy with your estimate. Every term in the comparison table above is a clause in it.
Yes. Ask for a walkthrough and we will show you a sample account. Owners get their own access when they sign.
Free income estimate
Tell us where the apartment is and what it is like now. We send a written estimate of what it can earn as a holiday home, with the assumptions behind it.
Prefer email? Write to info@dlvh.ae.